Q1
What’s your trading terms?
1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A are also available.
2) Lead time: Normally in 20-25 days after deposit received.
3) Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment is received.
4) Shipping port: Shanghai / Nanjing, China.
5) Discounts: We offer attractive discounts for large volume orders.
Q2
How can I deliver my goods?
1) Sea freight: We will update the sea freight details once we know your destination seaport where goods will be delivered.
2) Agent designated by client: Please provide us with the contact details of your forwarder/shipping agent, and we will coordinate delivery arrangements.
Q3
What is your service?
1) Your inquiry related to our products or prices will be replied to within 12 hours.
2) Well-trained and experienced staff are ready to answer all inquiries in fluent English.
3) OEM & ODM supported: We can assist in designing customized racking systems tailored to your space.
4) Highly experienced professional engineers available to engineer optimized solutions.
Q4
How to purchase your product?
Design Drawing
→
Confirm Drawing
→
Quotation
→
PI
→
Confirm PI
→
30% Deposit
→
Manufacture
→
QC Inspect
→
Pay Balance
→
Shipping
Q5
What’s your advantage?
1) Flexible Payment: We can offer O/A 40-60 days.
2) Agile Lead Time: Fast delivery capability for rush orders.
3) Factory Direct Price: Competitive factory-direct sales pricing.
4) Reliable Warranty: Two-year warranty coverage; broken replacement parts will be shipped directly to you.
Q6
Does Jracking have an MOQ (minimum order quantity) limitation?
No, but higher order volumes qualify for better pricing terms. For standard Jracking products, we recommend ordering in quantities that fill at least one 20ft container (approximately 15 tons) for optimal freight cost-effectiveness.